Business consulting
Nu Echo is your expert partner who supports you through your conversational project, from business requirements to an operational and optimized solution.
From the assessment of your needs to an operational and optimized solution
Strategic and technological support
Design and architecture of the conversational solution
Planning, project management and delivery
Support for the implementation of the continuous improvement loop
The Nu Echo approach
Our expert advisors will work with your teams to diagnose the current situation and identify quick wins and goals based on your business objectives. Our iterative approach is based on value creation and continuous optimization of the solution.
Phase 1
Diagnose the current situation based on the potential for conversational automation.
Identify the most promising use cases and performance measures.
Phase 2
Proceed with a proof of concept in order to demonstrate the technical feasibility of the proposed solution
Phase 3
•Operationalize
• Optimize
Develop and deploy iteratively
Knowledge transfer, implementation of performance measures and required tools
Validate the achievement of benefits
Continuous improvement loop
Phase 4
Determine the next evolutions
Confirm the realization of value and benefits
The proof of concept (PoC)
It’s an essential step aimed at verifying that the proposed solution can work from a technical and customer experience perspective. It takes the form of a minimal prototype (MVP) demonstrating what the proposed conversational solution could be.